This unit has application for seafood industry stakeholders who represent their industry sector in natural resource management groups, and other public and industry forums. This unit is one of six sector leadership units at Certificate IV level. The leadership units are undertaken as a group and are listed as a Skill Set in the SFI10 Seafood Industry Training Package.

ELEMENT

PERFORMANCE CRITERIA

1. Communicate views in a clear and constructive manner

1.1. Language used in committee meetings is appropriate to the broad range of participants.

1.2. Active listening is used to seek reactions from stakeholders and other organisations.

1.3. Feedback is sought to ensure that the views of all stakeholders have been understood.

1.4. A balanced exchange of views is encouraged.

2. Manage conflict to seek resolution

2.1. A diversity of views is acknowledged and respected.

2.2. Positions are held while appreciating the boundaries of other stakeholders.

2.3. Overall interests of the resource management committee are put above personal and commercial interests.

2.4. Conflict is resolved through meaningful negotiation and compromise, where necessary.

Required skills

acknowledging disagreements and the views of others and dealing constructively with differences

compromising to achieve 'win-win' outcomes

encouraging the exchange of views and information through active listening and effective questioning

ensuring that negotiations stay focused and do not collapse unnecessarily

ensuring that the intended message is delivered and that key points are covered

making a strong case without overselling or becoming personal or aggressive

providing verbal communication within the group or committee that is clear and concise.

Required knowledge

principles of negotiation, mediation, conflict resolution and incident de-escalation

structured and inclusive meeting procedures.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment evidence required to demonstrate competence in this unit

Assessment must confirm the ability to:

communicate clearly within the resource management group to position the sector to best effect

listen actively, understand the information needs of others and adapt communication to suit those needs

negotiate persuasively while dealing constructively with differences within the group

prepare for and participate in resource management group meetings to obtain effective outcomes.

Context of and specific resources for assessment

Assessment is to be conducted in the workplace or in a simulated work environment.

Method of assessment

The following assessment methods are suggested:

feedback from the natural resource management group chairperson and/or other group members regarding the communication and conflict resolution skills displayed by the candidate in committee meetings

interview and oral questioning

review of information that the candidate may have supplied to the committee or other stakeholders

role-plays and responses to scenarios.

Guidance information for assessment

This unit may be assessed holistically with other SFILEAD (leadership) units within a Skill Set or qualification.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Participants may include:

chairperson, who may be independent

commercial seafood sector members

environment and conservation members

government or agency members

other community or stakeholder members

recreational fisher or resource user members

research members

traditional fisher or resource user members.

Stakeholders and other organisations may include:

Austrade and Department of Foreign Affairs

certification or accreditation bodies and third-party auditors

commercial fishing or aquatic groups

community representatives, local land holders and residents

conservation and environmental organisations, such as the Nature Conservation Council and the World Wide Fund for Nature

cooperatives, marketing bodies and associations

current and potential customers, clients and suppliers

employer, company directors and other professional associations

ecosystem or resource management committees or advisory groups, including Management Advisory Committees (MACs), catchment management groups, Landcare, Bushcare, Coastcare and Seacare

export promotion agencies, such as the Exporters Club

government funding providers

Indigenous seafood or resource management groups and traditional fishing groups/cooperatives

media

ornamental, aquarium and other hobby groups

political organisations, politicians and ministerial advisors

professional, industry and state or territory representative bodies, including Seafood Experience Australia, National Aquaculture Council, Commonwealth Fisheries Association and Seafood Services Australia

relevant ministries, government departments (federal, state or territory and local) and other regulation authorities, such as Department of Agriculture, Forestry and Fisheries, Australian Fisheries Management Authority and Australian Aquaculture Inspection Service

research organisations, such as Australian Bureau of Agricultural Resource Economics and the Bureau of Rural Sciences,

schools, registered training organisations (RTOs) and industry training centres, AgriFood Skills Australia Standing Committee and industry training advisory bodies (ITABs)

statutory authorities, such as the Fisheries Research and Development Corporation

surfing, recreational fishing and boating groups

unions.

Exchange of views may include:

achievement of economically sustainable development (ESD) of the species

achievement of the commercial viability of fishing operators

conservation of the species

implementation of adaptive management strategies that reflect the uncertainty in scientific and other data

maintenance of the ecosystem

recognition of the interests of other users of the ecosystem.

Conflict may arise due to:

Australia's international obligations, including the United Nations (UN) Law of Sea, UN Fish Stocks Agreement and regional fisheries management organisations

competing access demands from commercial, recreational and traditional fishing

competing demands from several fisheries operating on single ecosystems

competing interests of other users of the marine environment, including tourism, coastal development, oil and gas production, shipping and telecommunication cables

ecologically versus economically sustainable development

other emerging issues, such as animal welfare

public and private ownership and access.

Unit sector

Leadership

This unit contains employability skills.